What Our Privacy Policy Actually Covers
When you open a kaya88 account, we collect what's needed to run it — your contact details, login activity, device details, and records tied to deposits made through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. These records exist mainly to confirm a transaction cleared,
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match a withdrawal to the right account, and resolve any dispute you raise with our account help channel. We don't share your payment details with anyone outside what's required to process the transfer itself — your e-wallet provider only sees what it needs to complete the
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payment, and we don't pass that data on for marketing. Because access and data handling depend on local law, the exact protections that apply to you depend on where you're logging in from, and kaya88 is available only where local law permits. We keep account records
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for as long as your account is active, plus whatever period is needed to resolve a withdrawal query or a payment dispute. Session cookies help us remember your device so returning to the lobby on your phone or switching from browser to app doesn't mean logging
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in from scratch every time. You can ask us to check what we hold on your account, correct it, or close the account entirely — that request goes through the same support channel you'd use for a login or payment question. We update this policy from
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time to time as our payment partners or account features change, and the version live on this page is always the current one.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.